1. you must have received invitation email form your IT Admin, look for that email or tell IT Admin to send another email. ([email protected])
  2. click on the link that is given to invitation email 
  3. setup your password ( remember your password )
  4. your account is now set to open ticket. More pictures instructions are given below to easily navigate the system. 
  5. If you forget your password click on "Forget Password?" at sign in screen, you will receive reset link in your email, if you haven't receive the reset email please check your junk mail to find it, ( IT Admin do not require to reset your password) 


Above mention steps through pictures instructions.